Shipping & Return
Prices
A flat rate of $1.95 handling fee will be added to all shipments send to the Contiguous U.S. Two-Day and Priority methods are available in the U.S. for an additional charge that will be calculated at checkout. Saturday Shipping is available in select areas by choosing the Overnight Standard shipping option. Overseas orders do not include duties or tax charges. All international shipping prices are also calculated at checkout. All published prices are subject to change without prior notice
Shipping Method & Delivery
We ship orders via U.P.S., FedEx,USPS (we reserve the right to ship via any other common carrier). We ship most credit card, direct deposit , and PayPal orders within one business day and notify you promptly of any backorders. United States orders (except express orders) have a delivery time of approximately 2-7 business days, other countries about 5-10 business days. We are not responsible for delays that may occur during shipping by the above common carriers. We gladly accept checks in U.S. dollars. However, they do take up to seven business days to clear before we can ship. We do not ship to P.O. boxes. Please provide a physical address.
Pick up : Place your order online and Pick up at any of our Distribution center. Customer will be notified via text when the order is ready for pick up.
Place your order, and send us your Label and we will drop it off for free to any Fedex,Ups,Dhl .
Note: Thanksgiving, Christmas, and New Year’s orders should be placed at least two weeks to ensure prompt delivery.
All orders placed after 2 pm E.S.T. will be shipped the next business day.
Shipping Countries
We ship to most countries worldwide.Please contact us, If you are not sure about a shipping country. Please refer to the customs website for the country you are shipping to for import duties and taxes that may be applied by the foreign customs agency.
Rush Delivery
2-Day and Priority Overnight air orders must be placed by 2:00 pm E.S.T. Monday – Friday. Orders received after this time will not be shipped until the next business day. Priority Overnight - Orders received before 2:00 pm E.S.T. on Friday will be sent to arrive the next business day (Monday). Additional charges for rush delivery methods are calculated at checkout. For Saturday delivery, please contact customer service at or 305-842-7856. Upon request, international orders can be shipped to International Express Priority. However, there is no guarantee on the delivery date due to foreign customs agencies, which reserve the right to hold packages for inspection, duties, etc.
Returns
All sales are final. If you received a damaged product, you must contact our friendly customer service department the same day of delivery with pictures or videos as proof, contact@happyislandrumcakes.com,305-842-7856.
All damaged claims must be made within one day after delivery.